My Oracle Support Banner

Oracle Fusion Learning Cloud: MP4 Audio Recording Results in Processing Failed when Uploading to Catalog Resources (Doc ID 2767808.1)

Last updated on AUGUST 25, 2022

Applies to:

Oracle Fusion Learning Management Cloud Service - Version 11.13.20.04.0 and later
Information in this document applies to any platform.

Symptoms

Uploading audio-only MP4 files to Oracle Learning Cloud keeps going to a Failed Processing status after uploading.

Cause

To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!


In this Document
Symptoms
Cause
Solution
References


My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.