My Oracle Support Banner

SFTP External Files Unkonw Processing Status - File-watcher Does Not Return Any Status (Doc ID 2768264.1)

Last updated on APRIL 27, 2021

Applies to:

Oracle Retail Insights Cloud Service Suite - Version 19.0 and later
Information in this document applies to any platform.


SFTP External Files unknown processing status - file-watcher does not return any status

Whenever an external file is sent to the inbound SFTP location alongside its COMPLETE file, the file-watcher moves the files for internal scanning and processing.
There is not information available about the status of the internal processing and only when the batches run and force the external files to be present it is known some problem may have occurred.

From an operational perspective within a wider enterprise systems usage, it is required to have traceability and acknowledgment information about each of the different connection points within the data flow in an automated way, since the external files will be sent on a daily basis. Without any information provided from the SFTP it is not possible to implement a retry mechanism nor alert mechanism to have the possibility to react before the batch execution ?


To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!

In this Document

My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.