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Unable To Expand Item Class Hierarchy (Doc ID 2768291.1)

Last updated on SEPTEMBER 11, 2023

Applies to:

Oracle Fusion Product Hub Cloud Service - Version 11.13.21.01.0 and later
Information in this document applies to any platform.

Symptoms

ACTUAL BEHAVIOR
---------------
Issue with expanding item class hierarchy

Clicking on the arrow makes it blink but its not expanding to child item classes. It was earlier working in chrome and edge. But now its not working on both but works on internet explorer.

Item classes were deployed ( Refresh and normal) and browser caches were cleared. But issue persists.



EXPECTED BEHAVIOR
-----------------------
The Classes should expand properly in Google chrome.

STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Go to Setup and maintenance > Search
2. Manage Item classes
3. Expand the item classes



Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution


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