'Most Recently Viewed' Product Recommendations are Not Displayed in Exact View Order
(Doc ID 2768804.1)
Last updated on APRIL 19, 2021
Applies to:Oracle Commerce Cloud Service - Version N/A and later
Information in this document applies to any platform.
When configuering product recommendations per the documentation, https://docs.oracle.com/en/cloud/saas/cx-commerce/21a/uoccs/display-product-recommendations.html , and using the "Most Recently Viewed" strategy shoppers are not being recommended products in the exact order in which PDP pages were viewed.
- Shopper visits PDP A
- Shopper visits PDP B (Is recommended product A, so far so good)
- Shopper visits PDP C (Is recommended products A and B in a random order)
- Shopper visits PDP D (Is recommended products A, B, and C, again in a random order)
The expected behavior per the documentation is that when visting PDP D the shopper should be recommended product C, B, A in that exact order (i.e order of most recently viewed)
How can this be configuered such that the 'Most Recently Viewed' product recommendations are displayed in exact view order?
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