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Opportunity Revenue Line Is Not Showing Instantly After Returning From CPQ (Doc ID 2769037.1)

Last updated on APRIL 16, 2021

Applies to:

Oracle Fusion CX Sales Cloud Service - Version and later
Information in this document applies to any platform.


We have a CRM and CPQ integration done and Opportunity Lines are added in CPQ which are then visible in CRM Opportunity through integration.

EXPECTED BEHAVIOR: When we click Sync With Opty the Line item should show in Revenue Line items of Sales Cloud.

ACTUAL BEHAVIOR: When we click Sync With Opty the Line item is not showing in Revenue Line items of Sales Cloud.


1. Create a new opportunity or update existing opportunity in Sales cloud
2. Go to Quotes and Orders tab.
3. Add a new line item in CPQ .-. Configure Product->Add to Transaction-> Save->Sync With Opty
4. The Opportunity Line does not show as a Revenue line in Sales Cloud
5. Now click Save and Close on the opportunity and go back to home page and again open the opportunity, the opportunity revenue line shows


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