Oracle Fusion Recruiting Cloud: Background Check Provider is Unable to Push SSN and DOB into Recruiting (Doc ID 2769466.1)

Last updated on MAY 03, 2021

Applies to:

Oracle Recruiting Cloud Service - Version 11.13.21.01.0 and later
Information in this document applies to any platform.

Problem Description:

A background check screening service has been configured for Oracle Recruiting Cloud (ORC).

Once the background check has completed, the vendor is unable to push the SSN and Date of Birth (DOB) back into Recruiting.

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In this Document

Symptoms

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