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Management Reporting and Excel Reference Doclets Transferred From One Environment to Another Fail to Refresh After Transfer (Doc ID 2769907.1)

Last updated on APRIL 20, 2021

Applies to:

Oracle Enterprise Performance Reporting Cloud Service - Version 19.01.31 and later
Information in this document applies to any platform.

Symptoms

After transferring a Report Package and associated Management Reporting and Excel reference doclets from one environment to another, the reference doclets in the Reporting Package fail to refresh when selecting "Refresh All."
The option to manually refresh the individual reference doclets is greyed out.

Changes

Report Package and Reference Doclets transferred from one environment to another (ex, from Test to Production)

Cause

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In this Document
Symptoms
Changes
Cause
Solution


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