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Error in bm.log when Adding Parts from Configuration Without Model [Unable to retrieve hierarchy name for configuration.] (Doc ID 2769917.1)

Last updated on AUGUST 11, 2023

Applies to:

Oracle BigMachines CPQ Cloud Service - Version N/A and later
Information in this document applies to any platform.


In Legacy Configuration UI, when a Recommended Items rule adds parts, there is a checkbox above the Mandatory Parts section labeled with the model name. If this box is de-selected and the parts added to a transaction, the parts are added without being children of the model. However, an error shows in the error log:

Unable to retrieve hierarchy name for configuration. Object 'id = -1' of type 'Catalog' could not be found.


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