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Web Services Timeout Error (Doc ID 2769985.1)

Last updated on APRIL 28, 2021

Applies to:

Primavera Unifier Cloud Service - Version 21.3 to 21.3 [Release 21.3]
Information in this document applies to any platform.

Symptoms

After being upgraded to Unifier version 21.3, 21.4, 20.12.2 or 20.12.3 web services are failing and the following errors are seen in the response:

ERROR
-----------------------
Load XML - Proj: company - The request channel timed out while waiting for a reply after 00:14:59.9844254.
Increase the timeout value passed to the call to Request or increase the SendTimeout value on the Binding. The time allotted to this operation may have been a portion of a longer timeout. End get Util_NonXxxXx_Info ( 900.9978038 seconds : 15.0166300633333 minutes )

Changes

Recent Unifier Application upgrade to 21.3 or 20.12.2

Cause

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In this Document
Symptoms
Changes
Cause
Solution
References


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