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Error Getting Unifier Token, Message: 401 Unauthorized When Attempting to Use the Service "Get Token" After the Upgrade to Version 21.1 (Doc ID 2770276.1)

Last updated on APRIL 20, 2021

Applies to:

Primavera Unifier Cloud Service - Version 19.12.7.0 to 21.3 [Release 19.12 to 21.3]
Information in this document applies to any platform.

Symptoms

When attempting to use the Service "GET TOKEN" after the upgrade to version 21.1 (Unifier and P6) the following error occurs:

ERROR
-----------------------
Error getting Unifier token, message: 401 Unauthorized: [Unauthorized]

STEPS
-----------------------
The issue can be reproduced at will with the following steps:

  1. Run REST API
  2. Use the Service "GET TOKEN"
  3. Notice it fails each time it is run

 

Cause

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In this Document
Symptoms
Cause
Solution
References


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