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Custom Collections In OCC - Relationship Getting Lost When Items Are Inactivated (Doc ID 2770347.1)

Last updated on JUNE 10, 2021

Applies to:

Oracle Commerce Cloud Service - Version 21.1.1 and later
Information in this document applies to any platform.

Symptoms

Users are creating Custom Collections in OCC. When an Item Inactivation is done from Oracle Retail RMS to OCC, Relationship is getting lost in the custom collection in OCC and the entire collection gets inactivated, rather than only the ones that were inactivated.

Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution


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