FA: SCM: CHRM: Is It Possible To Assign Claims Based On Claim Type Or Roles Automatically?
(Doc ID 2770739.1)
Last updated on JULY 01, 2021
Applies to:Oracle Fusion Order Management Cloud Service - Version 11.13.21.01.0 and later
Information in this document applies to any platform.
Can a claim owner be assigned based on the following:
1.Based on claim type. No matter which customer.
Claims with type1, then assign to userA automatically.
Claims with type2, then assign to userB automatically.
2.Based on the specific role.
CustomerA can be combined with RoleA rather than the specific user. Then the users which have roleA can be the claim assignee.
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