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Oracle Content Application Does not Respond Via System Tray When Using Remote Desktop (Doc ID 2771279.1)

Last updated on APRIL 23, 2021

Applies to:

Content and Experience Cloud - Version N/A to N/A
Content and Experience Cloud Classic - Version 19.3.2 to 19.3.2
Content and Experience Cloud Service - Version N/A to N/A
Information in this document applies to any platform.

Symptoms

When using Windows Remote Desktop to connect to a PC running Oracle Content, the app appears to become unresponsive after a certain period of time or after reconnecting the Remote Desktop connection.  

Although it is running normally, clicking on the Oracle Content icon in the system tray will not open the app.

 

Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution
References


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