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Automatic Rejection Letters Are Not Being Sent [21A] (Doc ID 2771308.1)

Last updated on APRIL 23, 2021

Applies to:

Oracle Taleo Recruiting Cloud Service - Version 21A and later
Information in this document applies to any platform.

Symptoms

If the candidate's preferred language is something other than the active languages in the automatic Correspondence (rejection letter), the correspondence is not being sent as expected in the Base language (English).

Changes

Required Settings to experience this issue:

Requisition setting - 

Recruiting Adm. setting > Set to Automatically Reject Candidates when Closing a Requisition 
Path: 
Configuration
 > Recruiting - Administration > General Configuration - Settings

Rejection Message template is not translated in the candidate's language

Cause

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In this Document
Symptoms
Changes
Cause
Solution
References

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