Automatic Rejection Letters Are Not Being Sent [21A]
(Doc ID 2771308.1)
Last updated on APRIL 23, 2021
Applies to:Oracle Taleo Recruiting Cloud Service - Version 21A and later
Information in this document applies to any platform.
If the candidate's preferred language is something other than the active languages in the automatic Correspondence (rejection letter), the correspondence is not being sent as expected in the Base language (English).
Required Settings to experience this issue:
Requisition setting -
- Automatically reject all submissions when the requisition is canceled
- Automatically reject all submissions when the requisition is filled
Recruiting Adm. setting > Set to Automatically Reject Candidates when Closing a Requisition
Path: Configuration > Recruiting - Administration > General Configuration - Settings
Rejection Message template is not translated in the candidate's language
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