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PRC:SSP: How to Modify Wording of the Email Notification to Approver When Document Has Already Been Approved? (Doc ID 2771483.1)

Last updated on APRIL 28, 2021

Applies to:

Oracle Fusion Self Service Procurement Cloud Service - Version 11.13.21.01.0 and later
Oracle Fusion Self Service Procurement - Version 11.1.9.2.0 and later
Information in this document applies to any platform.

Goal

For Purchase Requisition user find that there is a confusing wording of the Email Notification to approver when the document has already been approved

Let take like example this scenario:

User has approval groups, whereby a number of people can approve, with the "First Responder Wins" participant enabled.

If one person approves, and then another approver tries to approve the same document, they get an email notification that isn't very helpful.

Example:


"Your response to this notification was not processed.
Invalid action on workflow task or user does not have privilege to perform this action.
Action APPROVE on task ####### cannot be performed by xxxxx.
Make sure that the action is valid with respect to the current state of the task or ensure that the user has privilege to perform this action on the workflow task."

Is it possible to amend the wording of this notification email?
 

Solution

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In this Document
Goal
Solution
References


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