Fusion Global Payroll: Unable to Change Bank Account for an Employee: "A bank account with given details already exist and owned by another person. Do you want to become a joint owner of that bank account ?"
(Doc ID 2771899.1)
Last updated on APRIL 27, 2021
Applies to:Oracle Fusion Global Payroll Cloud Service - Version 11.13.21.01.0 and later
Oracle Fusion Global Payroll - Version 22.214.171.124.0 and later
Information in this document applies to any platform.
On : 11.13.21.01.0 version, Global Payroll
User processed Payroll for an employee with wrong Bank details (Account Number was correct but IBAN was wrong)
Inactivated the incorrect bank account (PPM - Personal Payment Method) and a new one was created. The system is still showing the old IBAN instead of the new one.
Being able to create new Bank Account (correct IBAN) although the Account Number is the same
The issue can be reproduced at will with the following steps:
1. inactivated the incorrect bank account - PPM (correct Account Number but with wrong IBAN);
2. trying to create a new bank account - PPM (with the same Account Number, but this time with correct IBAN);
3. on Save and Close, the following warning message is getting triggered (although no other employee has the same bank account details assigned):
"A bank account with given details already exist and owned by another person. Do you want to become a joint owner of that bank account ?"
4. click on "Yes";
5. the system is showing still the old incorrect IBAN, instead of the new one.
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