My Oracle Support Banner

Box Modifications During Audit Are Posting From WMS To RMS As Stock Adjustments (Doc ID 2772847.1)

Last updated on JUNE 12, 2021

Applies to:

Oracle Retail Integration Cloud Service - Version 19.0 and later
Information in this document applies to any platform.

Symptoms

When changes made to the units in a carton as part of the Audit Process in the WMS, meaning the units packed are updated on the OBLPN in WMS but this is not what is integrated to RMS.

So if the picker put 5 units in the box, but post the audit there were only 4 units in the box (mispick picked up during the audit), the OBLPN is still interfaced to RMS with 5 units meaning the stores system incorrectly reflects shipped units and the in transit to stores in incorrect.

Expected Result: Actual shipped units should interface to RMS.

Cause

To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!


In this Document
Symptoms
Cause
Solution
References


My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.