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Create AP Invoice Spreadsheet Timing Out or Hanging (Doc ID 2772897.1)

Last updated on MAY 31, 2021

Applies to:

Oracle Fusion Payables Cloud Service - Version 11.13.20.10.0 and later
Information in this document applies to any platform.

Symptoms

ADFdi Create AP Invoice Spreadsheet timing out when attempting to enter distribution information


STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Log in as user
2. Navigate to AP > Create Invoice in Spreadsheet
3. Enter line one data elements
4. Click in distribution combination cell
5. Login Popup appears > enter login credentials
6. Popup stalls, freezes in a 'processing' type timeout > pop up goes white.
7. Close spreadsheet
8. Restart at #1 with the same outcome every time

Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution
References


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