My Oracle Support Banner

Payment Workflow Notification Using HCM Hierarchy Not Being Sent To Immediate Manager (Doc ID 2773334.1)

Last updated on JANUARY 23, 2023

Applies to:

Oracle Fusion Incentive Compensation Cloud Service - Version 11.13.21.01.0 and later
Information in this document applies to any platform.

Symptoms

On : 11.13.21.01.0 version, Payments

ACTUAL BEHAVIOR

Payment Workflow Notification using HCM Hierarchy Not Being Sent to Immediate Manager

EXPECTED BEHAVIOR

Payment Workflow Notification Should be sent to the Immediate Manager

STEPS
The issue can be reproduced at will with the following steps:
1. Complete the setup per the Doc ID 2643692.1 using HCM Hierarchy
2. Submit the Paysheet for approval
3. Notifications not received.

Cause

To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!

In this Document
Symptoms
Cause
Solution


My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.