Your Cloud Environment (XXXX) has an Email Backlog Because Your Relay Servers are Unable to Accept the Volume of Emails Triggered from your Cloud Environment (Doc ID 2773555.1)

Last updated on JULY 08, 2022

Applies to:

Oracle Fusion Financials Common Module Cloud Service - Version 11.13.21.01.0 and later
Information in this document applies to any platform.

Symptoms

We have received an email from Oracle as follows:

User's expect emails to process normally.

The issue can be reproduced at will with the following steps:
1. Create workflow approval transactions in Fusion.

Changes

Cause

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In this Document

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