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RPAS Cloud: Upload JSON File Fails Due to Missing Package (Doc ID 2774240.1)

Last updated on JUNE 07, 2021

Applies to:

Oracle Retail Assortment & Item Planning Enterprise Edition Cloud Service - Version 19.0 and later
Oracle Retail Predictive Application Server Cloud Edition - Version 19.0 and later
Oracle Retail Demand Forecasting Cloud Service - Version 19.0 and later
Oracle Retail Merchandise Financial Planning Enterprise Edition Cloud Service - Version 19.0 and later
Information in this document applies to any platform.


Manage JSON Files -> Update JSON files from FTP OAT task is failing with following error. Why?

Note: Logs displayed below uses Universal Coordinated Time(UTC).
BSA Configuration Warning:
  Defaulting to BSA_MAX_PARALLEL=16
14:40:11 : INFORMATION : eebatch_updatejsonfiles.ksh[-] - Entering top-level script...
14:40:11 : INFORMATION : eebatch_updatejsonfiles.ksh[-] - Current directory: /rpasce/customer/domains/RDF/tasks/repository/20210505/t20210505144005p00
14:40:11 : INFORMATION : eebatch_updatejsonfiles.ksh[-] - Parameters: -d /rpasce/customer/domains/RDF -u
14:40:11 : INFORMATION : eebatch_updatejsonfiles.ksh[48] - eebatch_updatejsonfiles Program started.
14:40:11 : INFORMATION : eebatch_updatejsonfiles.ksh[106] - eebatch_updatejsonfiles Updating JSON Files...
14:40:11 : ERROR : eebatch_updatejsonfiles.ksh[136] - No JSON package available at INCOMING_FTP_PATH/config
14:40:11 : INFORMATION : eebatch_updatejsonfiles.ksh[136] - Exiting script with code: 1
14:40:11 : INFORMATION : eebatch_updatejsonfiles.ksh[1] - NO_EXIT_STATEMENT
ServerRunUtilityJsonException: {"returncode":"1","id":"t20210505144005p00","exception":"ScriptExecuteException","cause":"Process exited with status: 1","server_name":"<server>"}
Set task status to 'failed'


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