My Oracle Support Banner

Create Option Is Grayed Out When Search Is Done By Customer Name When Adding Notes (Doc ID 2775008.1)

Last updated on MAY 22, 2021

Applies to:

Oracle Fusion Advanced Collections Cloud Service - Version and later
Information in this document applies to any platform.


Why is the create option not enabled when searching for customer by name but while searching by account, the create option is available?


To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!

In this Document

My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.