My Oracle Support Banner

O365 Add-in Edit Layout Not Showing When Advanced Criteria Is Met (Doc ID 2775021.1)

Last updated on JUNE 18, 2021

Applies to:

Oracle Fusion CX Sales Cloud Service - Version 11.13.21.01.0 and later
Information in this document applies to any platform.

Goal

Setup layouts for you object: L1, L2, Standard (in order of precedence).
L2 has no criteria, L1 has criteria Business Unit equals xxxxxxxxxxxxx (ID for a specific BU).
However, when trying to add a new revenue item to an opportunity in O365 add-in the correct layout is not shown.
 

Solution

To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!


In this Document
Goal
Solution


My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.