My Oracle Support Banner

Error 400 Bad Request Response For Create Leads REST Call (Doc ID 2775788.1)

Last updated on MAY 11, 2021

Applies to:

Oracle Fusion CX Sales Cloud Service - Version 11.13.21.01.0 and later
Information in this document applies to any platform.

Symptoms

On : 11.13.20.10.0 version, Lead Management

Getting 400 bad request response when trying to use Sales Leads REST API (POST Method to create a lead) but there doesn't seem to be any errors in the Payload. I tried making the call only with the "Name" Key/Value pair and got the same error.

https://<HOST>/crmRestApi/resources/11.13.18.05/leads
{
  "Name": "ABCDE"
}

ERROR
-----------------------
400 bad response



BUSINESS IMPACT
-----------------------
The issue has the following business impact:
Due to this issue, users cannot create lead though REST API

Changes

 

Cause

To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!


In this Document
Symptoms
Changes
Cause
Solution


My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.