My Oracle Support Banner

FA:SCM:SM Export of IB Customer Asset from Query Form Does Not Return Any Data - Message: Your process 0 was submitted (Doc ID 2776218.1)

Last updated on JUNE 14, 2021

Applies to:

Oracle Fusion Order Management Cloud Service - Version 11.13.21.01.0 and later
Oracle Fusion Subscription Management Cloud Service - Version 11.13.21.01.0 and later
Information in this document applies to any platform.

Symptoms

When attempting to used filter to query customer assets
the following Message occurs.

MESSAGE
-----------------------
Information: Your process 0 was submitted


STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Asset Lifecycle Management>Manage Assets. Used filter to query customer assets
2. Clicked on download
3. Enter Asset export parameters
> No data is returned, and Information Message is observed

Cause

To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!


In this Document
Symptoms
Cause
Solution
References


My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.