My Oracle Support Banner

Unable to create/update Account/Contact FCL fields with double quotes for null values (Doc ID 2776958.1)

Last updated on MAY 17, 2021

Applies to:

Oracle Fusion CX Sales Cloud Service - Version and later
Information in this document applies to any platform.


On : NA version, Accounts, Contacts, Households

We are trying to create/update a account/contact if we pass the double quotes("") for FCL Fields then the request is failing. The issue is happening for custom and standard FCL fields.

The issue can be reproduced at will with the following steps:

1. create a contact with the WS: <Host>/crmRestApi/resources/

Request Payload:
"FirstName": "xxxx",
"LastName": "xxx",

Method: POST

Applying List binding LOV_Gender with given set of values leads to multiple matching rows for a row of type:Contact, key oracle.jbo.Key.


To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!

In this Document

My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.