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ITEMLOC Family Messages Fail to Process in EICS if Item Price Record Already Exists for Items (Doc ID 2777099.1)

Last updated on AUGUST 13, 2021

Applies to:

Oracle Retail Enterprise Inventory Cloud Service - Version 19.1 to 19.2 [Release 19.1 to 19.2]
Information in this document applies to any platform.

Symptoms

When attempting to process incoming ItemLoc messages, the following error occurs and ItemLocCre and ItemLocMod messages fail in the Retail Enterprise Inventory MPS_STAGED_MESSAGE table.

ERROR
---------

2021-01-16 01:31:03,337 ERROR [[ACTIVE] ExecuteThread: '60' for queue: 'weblogic.kernel.Default (self-tuning)'][o.r.s.s.e.MpsServiceBean_mgpxbe_Impl] Error occurred during service invocation.

ERROR-110970 Time: 1/16/21 1:31 AM Type: SimServerException Message: Error processing message! [Inbound: true, MessageType: ItemLocCre, BusinessId: 79835019] Root Cause: null
java.lang.NullPointerException: null
:
:

2021-01-16 01:22:55,337 ERROR [[ACTIVE] ExecuteThread: '53' for queue: 'weblogic.kernel.Default (self-tuning)'][o.r.s.s.d.d.StoreItemConsumerOracleDao] Error executing statement [0]: insert into STORE_ITEM (ITEM_ID, STORE_ID, ITEM_TYPE, SHORT_DESCRIPTION, LONG_DESCRIPTION, STATUS, STATUS_DATE, DEFAULT_CURRENCY, PRIMARY_SUPPLIER_ID, NEXT_DELIVERY_DATE, UIN_REQUIRED, REPLENISHMENT_TYPE, STORE_ORDER_ALLOWED, STORE_CONTROL_PRICING, MULTIPLE_DELIVERY_PER_DAY, RFID, CONSIGNMENT_TYPE) values (?, ?, ?, ?, ?, ?, ?, ?, ?, ?, ?, ?, ?, ?, ?, ?, ?)
java.sql.SQLIntegrityConstraintViolationException: ORA-00001: unique constraint (SIM01.STORE_ITEM_PK) violated

ERROR-153630 Time: 1/16/21 1:31 AM Type: SimServerException Message: Error processing message! [Inbound: true, MessageType: ItemLocMod, BusinessId: OEM-754-04252] Root Cause: Error executing statement.
oracle.retail.sim.common.core.SimServerException: Error executing statement.


Steps to Reproduce:

  1. Find an item whose record exists for a store location in the ITEM_PRICE table.
  2. Process an ItemLocCre message for the same item for the same store location
  3. the message fails to process

 

Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution
References


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