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Internal Exception When Approving Allocation For 2 POs With Minimum Qty Limits (Doc ID 2777506.1)

Last updated on MAY 30, 2021

Applies to:

Oracle Retail Allocation Cloud Service - Version NA and later
Information in this document applies to any platform.

Symptoms

Allocation application is throwing an Internal Exception while approving an Allocation for 2 POs with minimum quantity limits.

Steps to replicate:
1. Create 2 orders for the same item and location (example qty 50, 150)
2. Create a standard allocation by selecting PO check box and search for item
3. Use multiple locations (10 in internal testcase)
4. Prepare the need policy so that 9 out of the 10 stores have calculated need and only 1 store has zero need
5. Set the need policy (Plan was used in internal test for 9 stores)
6. Set minimum quantity limit for all locations
7. Calculate -> need is calculated for 9 stores, and minimum limit applied to 1 store
8. Open allocation after calculation, make sure the total allocated quantity needs to be covered by both Pos
9. Approve allocation
Error
[An internal exception occurred. Contact the System Administrator.]

Cause

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In this Document
Symptoms
Cause
Solution
References


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