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Single Sign On With Multi-Factor Authentication Is Not Sending the Notification Which Allows the User To Authenticate By Phone Number (Doc ID 2777886.1)

Last updated on JULY 05, 2023

Applies to:

Primavera Unifier Cloud Service - Version N/A and later
Information in this document applies to any platform.


In any Oracle cloud hosted environment, where Single Sign On (SSO) is enabled with Multi-Factor Authentication (MFA):

Expected Result

After using sign in credentials to trigger the MFA a Short Message Service (SMS) text message should be sent to and received by the user with a Passcode allowing them to finish the authentication process and sign in to the application.

Actual Result

The SMS text message is never sent/received.


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In this Document

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