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Item Upload Fails With an Error While Processing Retail Prices (Doc ID 2778773.1)

Last updated on FEBRUARY 10, 2022

Applies to:

Oracle Retail Merchandising Foundation Cloud Service - Version 19.1 to 19.1 [Release 19.1]
Information in this document applies to any platform.

Symptoms

Item upload fails with the following error:
 
Note: If the RETAIL_BY_ZONE sheet is not populated the process is successful.

ERROR
-----------------------

 @0PACKAGE_ERROR@1ORA-20020: @0FAILED_CALL@1MERCH_RETAIL_API_SQL.SET_ITEM_PRICING_INFO@2@0PACKAGE_ERROR@1ORA-00001: unique constraint (RMS01.RPM_ITEM_ZONE_PRICE_I1) violated@2MERCH_RETAIL_API_SQL.SET_ITEM_PRICING_INFO@2CORESVC_ITEM.PROCESS_IZP ORA-20020: @0FAILED_CALL@1MERCH_RETAIL_API_SQL.SET_ITEM_PRICING_INFO@2@0PACKAGE_ERROR@1ORA-00001: unique constraint (RMS01.RPM_ITEM_ZONE_PRICE_I1) violated@2MERCH_RETAIL_API_SQL.SET_ITEM_PRICING_INFO



Steps to recreate:

  1. Populate the item template including RETAIL_BY_ZONE with all the zones.
  2. Upload the sheet.
  3. Process fails with the specified error.


Cause

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In this Document
Symptoms
Cause
Solution
References


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