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IDCS Admin Console is not accessible after turning on IDCS Diagnostic Switch (Doc ID 2779495.1)

Last updated on JUNE 14, 2021

Applies to:

Identity Cloud Service (IDCS) - Version N/A and later
Information in this document applies to any platform.

Symptoms

On : N/A version, Identity Bridge

ACTUAL BEHAVIOR
---------------
IDCS Admin Console is not accessible


The Error message we are getting is this one:


"There was an error processing your request. Please try again. If the problem persists, report this incident to your administrator with incident ID DnDd81wTB00000000."


Seems the issue is happening when we enable the Diagnostics option for Service and Data.

Cause

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In this Document
Symptoms
Cause
Solution


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