My Oracle Support Banner

Policies Keep Hanging In Status 'In Process' When Generation Of PECOs Fails (Doc ID 2779542.1)

Last updated on JUNE 08, 2021

Applies to:

Oracle Insurance Policy Administration Cloud Service - Version NA and later
Information in this document applies to any platform.

Symptoms

On : 3.21.1.0.3 version

ACTUAL BEHAVIOR
---------------
Policies keep hanging in status 'In process' when generation of PECOs fails

When the generation of the PECOs fails, the Policy keeps hanging in status 'In process'. In this status the Policy cannot be reprocessed after the rootcause of the error has been taken away.

Cause

To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!


In this Document
Symptoms
Cause
Solution
References


My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.