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Customer Order That Get Process Into RMS With A Failure Are Not Updating OB (Doc ID 2780439.1)

Last updated on JUNE 12, 2021

Applies to:

Oracle Retail Merchandising Foundation Cloud Service - Version NA and later
Information in this document applies to any platform.


When publishing a fulfilordcfmcre message from MFCS to indicate status of Customer Order creation, the FulfilOrdCfmDtl_TBL is NULL which is a required node for Order Broker (OB) subscription.

Steps to Recreate:
1. Create a customer order in RMS in X status.
2. Notice that fulfilordcfmcre is published without FulfilOrdCfmDtl_TBL (Item details).


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