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Error 'SVC-5295125' Trying To Delete SelfServiceRoles Record Using REST API (Doc ID 2780469.1)

Last updated on JUNE 02, 2021

Applies to:

Oracle Fusion B2B Service Cloud Service - Version 11.13.21.04.0 and later
Information in this document applies to any platform.

Symptoms

When attempting to delete selfServiceRoles record using REST API, the following error occurs.

ERROR
-----------------------
Error: The error 25DC1OFGF1FMK3 occurred at the following time: 2021-05-24 19: 11: 39.291. Contact your help desk. (SVC-5295125)



STEPS
-----------------------
The issue can be reproduced at will with the following steps:

Following https://docs.oracle.com/en/cloud/saas/sales/21b/faaps/op-crmrestapi-resources-11.13.18.05-selfserviceroles-roleid-delete.html
1. Using REST API end point Endpoint: https://<HOST>/crmRestApi/resources/11.13.18.05/selfServiceRoles/<ROLE_ID>
2. Trying to delete the selfServiceRoles
3. Error received

BUSINESS IMPACT
-----------------------
The issue has the following business impact:
Due to this issue, users cannot delete selfServiceRoles from user

Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution


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