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After loading Worker HDL file and running Synchronize Person Records with correct parameters, Fusion TCA Party Accounts are not updated as expected (Doc ID 2780549.1)

Last updated on JUNE 15, 2021

Applies to:

Oracle Fusion Global Human Resources Cloud Service - Version 11.13.21.04.0 and later
Information in this document applies to any platform.

Symptoms

On : 11.13.21.04.0 version, Data Load

ACTUAL BEHAVIOR
---------------
After updating Person Information--specifically Person Names via the Worker.dat HDL file and running the Synchronize Person Records ESS Job--the CX/Sales Resources or Party Account details are not updated.

EXPECTED BEHAVIOR
-----------------------
After loading the changes and running the ESS Job, the Party Account details should be updated

STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Load Person Name or other Person Account changes via Worker.dat HDL file successfully
2. Run the Synchronize Person Records ESS Job to send the changes form Fusion HCM Person Accounts to CX/Sales Resources or Party Account
3. Observe that the changes do not reflect on Party Accounts as expected

Cause

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In this Document
Symptoms
Cause
Solution
References


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