My Oracle Support Banner

PRC:PO: Unable To Cancel Partially Received Purchase Order (Doc ID 2780988.1)

Last updated on JUNE 02, 2021

Applies to:

Oracle Fusion Purchasing Cloud Service - Version 11.13.21.01.0 and later
Oracle Fusion Purchasing - Version 11.1.9.2.0 and later
Information in this document applies to any platform.

Symptoms


Unable to cancel Partially received PO

A Requisition was created and then a Purchase Order (PO) with a line with multiple distributions. One distribution was received.
Cannot cancel the Requisition due to error.

ERROR
-----------------------
'You can't cancel this record because invoiced or delivered distributions exist.'.

STEPS
-----------------------
The issue can be reproduced at will with the following steps:

1) Create a requisition with one line
2) Process this requisition onto a purchase order
3) Add in multiple distributions on the PO so that you have 1 line, 1 schedule, 5 distributions
4) Receive distribution line 1 in self service receiving
5) Now have 4 remaining distributions to receive
6) Requester initiated cancellation of requisition gives error.
7) When trying to cancel as the buyer on the PO, you get the same error.

Changes

 

Cause

To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!


In this Document
Symptoms
Changes
Cause
Solution
References


My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.