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Capacity Usage Does Not Get Updated After Initailly Planning the Shipment (Doc ID 2781281.1)

Last updated on JULY 13, 2021

Applies to:

Oracle Transportation Management Cloud Service - Version 20.3 and later
Information in this document applies to any platform.

Symptoms


Customer is creating a shipment and the capacity usage is reflected correctly once this shipment is created.

An <ActualShipment> XML is then sent to reflect that the actual start time for this shipment.

This XML is processed successfully, and the shipment in OTM is updated correctly, but the capacity usage is still shown for the original start date and not the day these were actually shipped.



This customer is expecting that the capacity usage from the old start date would be removed and assigned to the actual start date.


Cause

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In this Document
Symptoms
Cause
Solution


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