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Oracle Fusion Recruiting Cloud: Error in Job Offer Approval: "ORABPEL-30107: Error fetching manager list using Hierarchy Provider" (Doc ID 2781340.1)

Last updated on MARCH 04, 2024

Applies to:

Oracle Recruiting Cloud Service - Version and later
Information in this document applies to any platform.


Problem Description:

Job Offer Approvals are failing.

The Transaction Details for the approval show the following error:

Error fetching manager list using Hierarchy Provider. Failed to walk up the hierarchy for principal: {username}.
Check Starting Point/Task Creator and Upto Approver values and Hierarchy Provider Setup.



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