Oracle Fusion Recruiting Cloud: Error in Job Offer Approval: "ORABPEL-30107: Error fetching manager list using Hierarchy Provider"
(Doc ID 2781340.1)
Last updated on MARCH 04, 2024
Applies to:
Oracle Recruiting Cloud Service - Version 11.13.21.04.0 and laterInformation in this document applies to any platform.
Symptoms
Problem Description:
Job Offer Approvals are failing.
The Transaction Details for the approval show the following error:
BPEL_TASK_30107
Error fetching manager list using Hierarchy Provider. Failed to walk up the hierarchy for principal: {username}.
Check Starting Point/Task Creator and Upto Approver values and Hierarchy Provider Setup.
Error fetching manager list using Hierarchy Provider. Failed to walk up the hierarchy for principal: {username}.
Check Starting Point/Task Creator and Upto Approver values and Hierarchy Provider Setup.
Cause
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In this Document
| Symptoms |
| Cause |
| Solution |