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Oracle Fusion Recruiting Cloud: Error in Job Offer Approval: "ORABPEL-30107: Error fetching manager list using Hierarchy Provider" (Doc ID 2781340.1)

Last updated on JUNE 22, 2021

Applies to:

Oracle Recruiting Cloud Service - Version 11.13.21.04.0 and later
Information in this document applies to any platform.

Symptoms

Problem Description:

Job Offer Approvals are failing.

The Transaction Details for the approval show the following error:

BPEL_TASK_30107 
Error fetching manager list using Hierarchy Provider. Failed to walk up the hierarchy for principal: {username}.
Check Starting Point/Task Creator and Upto Approver values and Hierarchy Provider Setup.

 

Cause

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In this Document
Symptoms
Cause
Solution


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