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How To Reset Password After The 24 Hour Password Reset Time Has Expired? (Doc ID 2781549.1)

Last updated on JUNE 03, 2021

Applies to:

Primavera P6 Enterprise Project Portfolio Management Cloud Service - Version 18.8 and later
Information in this document applies to any platform.


For a new Primavera Cloud customer who receives an email with a temporary password, the instructions state that the person has 24 hours to reset their password.

Once the 24 hours has passed, the link in that email will no longer work.  Instead, the person should follow the instructions below.


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