My Oracle Support Banner

Fusion Global HR: Personal Information Approval Flow Error - "TASKOUTCOME_ERROR" (Doc ID 2781622.1)

Last updated on JUNE 04, 2021

Applies to:

Oracle Fusion Global Human Resources Cloud Service - Version 11.13.21.04.0 and later
Information in this document applies to any platform.

Symptoms

Personal Information process is erroring out.

When an employee submits a change or addition of personal information such as Citizenship, the request stays in Error.

When trying to download the error log file, I receive this message "The file was not downloaded or was not downloaded correctly."

ERROR
-----------------------
 "The file was not downloaded or was not downloaded correctly."

Changes

 

Cause

To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!


In this Document
Symptoms
Changes
Cause
Solution


My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.