My Oracle Support Banner

Access Denied Error is displayed in the browser when trying to access Country-Specific Store Server (Doc ID 2781636.1)

Last updated on JUNE 20, 2024

Applies to:

Oracle Commerce Cloud Service - Version 21.3.9 and later
Information in this document applies to any platform.

Symptoms

 When loading the storefront, an error message is displayed in the broser window:

 

It was also noticed that this error was country-specific as it did not reproduce for other countries.

 

Changes

 The Storefront is being accessed from an embargo country.

Cause

To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!


In this Document
Symptoms
Changes
Cause
Solution
References


My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.