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Oracle Fusion Recruiting Cloud: Background Check is Not Triggered (Doc ID 2781667.1)

Last updated on SEPTEMBER 26, 2023

Applies to:

Oracle Recruiting Cloud Service - Version 11.13.20.10.0 and later
Information in this document applies to any platform.

Symptoms

Problem Description:

The background check with HireRight is not triggered when the candidate reaches the correct Phase and State in the Candidate Selection Process (CSP).

The status of the background check shows as Not Triggered.



Cause

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In this Document
Symptoms
Cause
Solution
References


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