Unable To Successfully Create "fulfillment Line" In Contract (Doc ID 2782065.1)

Last updated on JULY 12, 2023

Applies to:

Symptoms

On : 11.13.21.01.0 version, Authoring

ACTUAL BEHAVIOR
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Unable to successfully create "fulfillment line" in contract

Having an existing contract in Active Status.
Navigate to fulfillment lines > create agreement > run the ESS jobs (Import blanket agreement, Track Purchasing Activity)
When navigating back to the Contract to verify status it says "Agreement Creation Failed"

EXPECTED BEHAVIOR
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Agreement Creation should be completed.

STEPS
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The issue can be reproduced at will with the following steps:
1. Navigate to fulfillment lines
2. create agreement
3. run the ESS jobs (Import blanket agreement, Track Purchasing Activity)

BUSINESS IMPACT
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The issue has the following business impact:
Due to this issue, users cannot complete Agreement Creation.

Cause

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