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Connection From OAC to Oracle Database in Private Subnet in OCI Fails When Using Private Access Channel(PAC) (Doc ID 2782132.1)

Last updated on APRIL 09, 2025

Applies to:

Oracle Analytics Cloud - Version 106.0.0 and later
Information in this document applies to any platform.

Symptoms

Connection From OAC to Oracle Database in Private Subnet in OCI Fails When Using Private Access Channel(PAC) . Create connection from OAC Console > Connections fails with error 'Invalid connection details were supplied. Please enter the correct details and try again'.

The issue is only seen in PROD Instance. Same setup works fine in UAT Instance.

Cause

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In this Document
Symptoms
Cause
Solution


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