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Unable To View The Contract Info In Manage Customer Contracts UI (Doc ID 2782352.1)

Last updated on JULY 07, 2024

Applies to:

Oracle Fusion Revenue Management Cloud Service - Version 11.13.21.01.0 and later
Information in this document applies to any platform.

Symptoms

ACTUAL BEHAVIOR
---------------
Unable to view the Contract info in Manage Customer Contract Screen
Now the data is available in the below 3 tables.

VRM_SOURCE_DOC_LINES
VRM_SOURCE_DOC_SUB_LINES
VRM_SOURCE_DOCUMENTS

But if we run "Validate Customer Contract Source Data" program, the data is not picked by the program

EXPECTED BEHAVIOR
-----------------------
Validate process must progress.

STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Run Validate Customer Contract Source Data process.
2. Run Identify Customer Contracts process.

Cause

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In this Document
Symptoms
Cause
Solution


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