Unable To View The Contract Info In Manage Customer Contracts UI
(Doc ID 2782352.1)
Last updated on JULY 07, 2024
Applies to:
Oracle Fusion Revenue Management Cloud Service - Version 11.13.21.01.0 and laterInformation in this document applies to any platform.
Symptoms
ACTUAL BEHAVIOR
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Unable to view the Contract info in Manage Customer Contract Screen
Now the data is available in the below 3 tables.
VRM_SOURCE_DOC_LINES
VRM_SOURCE_DOC_SUB_LINES
VRM_SOURCE_DOCUMENTS
But if we run "Validate Customer Contract Source Data" program, the data is not picked by the program
EXPECTED BEHAVIOR
-----------------------
Validate process must progress.
STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Run Validate Customer Contract Source Data process.
2. Run Identify Customer Contracts process.
Cause
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In this Document
Symptoms |
Cause |
Solution |