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IDCS Branding Image Upload Failure (Doc ID 2783657.1)

Last updated on JUNE 30, 2021

Applies to:

Identity Cloud Service (IDCS)
Information in this document applies to any platform.

Purpose

 You can brand the Identity Cloud Service console and the My Profile console to display the company logo in the header regions of the consoles.

The images must not have a space or special characters in the filename. ie "Oracle Cloud.png" vs "OracleCloud.png

Troubleshooting Steps

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In this Document
Purpose
  You can brand the Identity Cloud Service console and the My Profile console to display the company logo in the header regions of the consoles.
 The images must not have a space or special characters in the filename. ie "Oracle Cloud.png" vs "OracleCloud.png
Troubleshooting Steps
 Here is an image of the following error the user will see in the UI.
 The user will seem to be able to upload the file and preview the file, but not save the configuration. The error in the UI is  "One or more services unavailable"

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