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Primavera Analytics Login Fails With Error Code "U9KP7Q94 Path Not Found ..." (Doc ID 2784248.1)

Last updated on JUNE 17, 2021

Applies to:

Primavera Analytics Cloud Service - Version 18.8 and later
Primavera Analytics - Version 18.8 and later
Information in this document applies to any platform.

Symptoms

When attempting to log into Primavera Analytics, the following error occurs:

ERROR

Path not found (/shared/.../Dashboards/dashboard layout)
Error Codes: U9KP7Q94


STEPS

The issue can be reproduced at will with the following steps:
1. Enter username and password then log into Primavera Analytics

Cause

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In this Document
Symptoms
Cause
Solution
References


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