My Oracle Support Banner

Not Able To Add Characteristics For A New Device Through IWS(Sync Request) (Doc ID 2784385.1)

Last updated on JUNE 15, 2021

Applies to:

Oracle Utilities Customer Cloud Service - Version 21A and later
Information in this document applies to any platform.

Goal

Qn1:On : CCS 21A BUILD 36 PATCH 1879542, Environment Related

Not able to add Characteristics for a new Device Through IWS(Sync Request)

ACTUAL BEHAVIOR
-------------------------------
Characteristics not added through Sync Request.

ACTUAL BEHAVIOR
------------------------------
Characteristics added for a new device through IWS(Sync Request).

STEPS:
------------
1. Submit attached IWS ,
2. Device is getting created but There are no records in table D1_DVC_CHAR after submission.
 
Qn2:Unusual Behavior of Device Ongoing sync while updating characteristics. The existing value is replaced.
 

Solution

To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!


In this Document
Goal
Solution
References


My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.