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"Oracle Construction and Engineering Incomplete URL" Error Is Occurring When Performing A Successful DocuSign Signing (Doc ID 2784388.1)

Last updated on SEPTEMBER 23, 2021

Applies to:

Primavera Unifier Cloud Service - Version and later
Information in this document applies to any platform.


After migration from Oracle GBUCS cloud environment to OCI cloud environment, the following issue has been observed. When using DocuSign E-signature, after successfully signing the document, users are presented with an "Incomplete URL" error message.


"Oracle Construction and Engineering Incomplete URL

Refer to your Welcome email for the URL"

The issue can be reproduced at will with the following steps:

  1. While in Unifier attempt to sign a document via DocuSign.
  2. The document is successfully signed.
  3. However, the user is redirected to an error page with the error text noted above displayed on it.


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