My Oracle Support Banner

MOT-480349 Error When Deleting Multiple Customer Inclusions On Some Territories (Doc ID 2784613.1)

Last updated on JUNE 15, 2021

Applies to:

Oracle Fusion CX Sales Cloud Service - Version 11.13.21.01.0 and later
Information in this document applies to any platform.

Symptoms

On : 11.13.21.01.0 version, Opportunities

In Territories simplified UI, drilldown on a territory that has inclusions defined, go to Inclusions tab and start deleting the accounts.
When deleting the second account, the below error is thrown

"To define an inclusion or exclusion coverage, at least one included or excluded object must be specified"



Cause

To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!


In this Document
Symptoms
Cause
Solution
References


My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.